FAQ's

We specialise in strategic branding and design services, offering end-to-end brand development and everything in between including brand strategy, brand identity, design, illustration, copywriting, brand style/guideline development, brand boards and values concepts, inline interior design recommendations, collateral production, website design (including e-commerce stores), product design, private label brand development, merchandise, collateral design and production management, packaging design, and creative workshops.

We are a highly experienced, fun and passionate team of professionals. We are collaborative, transparent and will keep you closely involved through all stages of each process. We are also fun, free spirits who love to deep dive into our imaginations to give your brand the best possible authentic identity.

In particular, our portfolio spans across various industries including fashion, wellness, lifestyle, hair and beauty, music and entertainment, hospitality, and travel. We have collaborated with clients ranging from ambitious start-ups to established businesses seeking rebranding or expansion into new markets.

The best place to start is via a chat. We offer a non-obligation call of up to 30 minutes to see if we are a good fit for another. If we mutually decide to move forward, we will get things going on our end by supplying you with a brief to complete. From there we will provide you with a quote, establish timelines, and assign you the most appropriate Account Manager to your business.

This is one of our most frequently asked questions so let's dive a little and give you some clarity. Branding agencies define and create the brand itself. Marketing agencies promote the brand and help it grow in the marketplace. Isola Creative is a branding agency. We focus on the identity and perception of a business or product. Our work revolves around defining and creating a unique brand image that resonates with your target audience. This includes : Brand Strategy: Determining the brand’s positioning, values, and mission. Brand Identity: Designing logos, visual elements, and the overall look and feel of the brand. Brand Voice and Messaging: Creating a distinct tone and style of communication. Creative Direction: Developing a consistent theme across all brand materials and touchpoints. Our goal as a branding agency is to establish a strong, memorable, and unique identity for a business or product. A marketing agency on the other hand, focuses on the promotion and communication of the brand to its target audience. They strategise and execute campaigns to drive sales, awareness, and engagement. Their services include: Digital Marketing: Managing online campaigns, SEO, social media, and email marketing. Advertising: Creating and placing ads (TV, radio, print, digital, etc.). Content Marketing: Creating content such as blogs, videos, and infographics to engage with the audience. Market Research: Understanding audience behavior and market trends to tailor marketing strategies. A marketing agency focuses on the execution of tactics that help achieve business goals, usually centred around growth, revenue, and engagement. We collaborate with professional marketers and communications experts in which where we provide design assets to set the foundation of the collateral or promotion itself.

We love to work with startups, established businesses and workplace professionals. Established businesses generally come through when they are ready to create a diffusion brand or even a new one to run parallel to their existing business. Workplace professionals like Executive Assistants, Personal Assistants and Marketing Admin Assistants take part in our workshops to better position themselves when it comes to really understanding branding.

Yes, you definitely can. Reach out via the contact form to advise us of your interest and availability. We will follow up within 24 hours (Monday to Friday).

Parking is available at The Star Casino. You can also head in with public transport. John St Square Light Rail is less than a 5-minute walk. Pyrmont Bay Wharf is less than a 10-minute walk, and buses run from Central Station regularly.